Building Control, Consumer Advice and the NHIC Consumer Voice Working Group with Anna Thompson from LABC

A very warm welcome to the NHIC podcast and the first episode of 2024!

In this episode welcome a very special guest, Anna Thompson, Head of Engagement at LABC - Local Authority Building Control.

Not only is Anna a pivotal figure in LABC and the expert source of knowledge on LABC Front Door's “Ask Anna” (an absolute treasure trove of helpful information and guidance), but she also chairs the NHIC Consumer Voice working group, an integral part of the NHIC that focuses on the consumer and homeowner perspective in home improvement.

🔍 In this episode, we delve deep into what home improvement means from the eyes of the homeowner. Anna shares invaluable insights and tips, making this a must-listen for anyone planning to make their house a better home and highlighting the meaning and importance of competent professionals and best practices on how to find the right tradespeople to work on your home.  We also learn more about the NHIC’s Consumer Voice working group and its part in the Home Improvement and domestic RMI sector from the perspective of the consumer.

Lots of valuable insights, guidance and advice in this episode, which we hope you enjoy!

Resources and useful links from the episode:

Visit the LABC website: https://www.labc.co.uk/

Visit LABC’s FrontDoor and “Ask Anna”: https://labcfrontdoor.co.uk/

Free Consumer Guides on the NHIC website: https://nhic.org.uk/consumer-guides/

Visit the NHIC website: https://nhic.org.uk/