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Welcome to the NHIC podcast, from the National Home improvement Council. Connecting industry, government, and householders on the pathway towards zero carbon homes.
Episodes
Thursday Aug 01, 2024
Thursday Aug 01, 2024
🏗🏘🏡 Welcome to the sixth episode in our special series of the NHIC podcast, brought to you in collaboration with HIES Consumer Code and DGCOS - The Double Glazing and Conservatory Ombudsman Scheme.
The discussion aims to address various operational challenges faced by tradespeople, small businesses, and sole traders, and to provide insights into efficient operational practices.
This episode, hosted by NHIC Chief Exec Anna Scothern, covers the day-to-day operations of businesses in the RMI and Home Improvement sector and includes, planning, time management, budgeting, and accounts, and the impact of being part of schemes like DGCOS, HICS, and HIES.
Joining us are Thom Emerson, Managing Director at Ideal Window Solutions (IWS), and Faisal Hussain, Chief Executive of DGCOS, HICS, and HIES.
Resources and useful links from the episode:
Ideal Widow Solutions website: https://www.idealwindowsolutions.co.uk/
HIES Consumer Code: https://www.hiesscheme.org.uk/
Our sponsors – DGCOS the Double Glazing and Conservatory Ombudsman, HICS Consumer Protection and HIES Consumer Code:
https://www.hiesscheme.org.uk/
Sign up to the NHIC Newsletter: https://confirmsubscription.com/h/t/C6DC7614CCDAEE50
Doorstep Digests - free consumer guides on the NHIC website: https://nhic.org.uk/doorstep-digests
Visit the NHIC website: https://nhic.org.uk/
Thursday Jul 25, 2024
Thursday Jul 25, 2024
🏗🏘🏡 Welcome to the fifth episode in our special series of the NHIC podcast, brought to you in collaboration with HIES Consumer Code and DGCOS - The Double Glazing and Conservatory Ombudsman Scheme.
In this episode, we discuss the various aspects of financial management, including sales and marketing activities, costing, profit analysis, and the importance of keeping on top of finances.
We also explore the impacts and benefits of being part of schemes such as DGCOS, HICS, and HIES, and covered strategies to help businesses navigate financial challenges effectively.
The discussion includes practical advice on setting up processes, understanding percentages, and adapting to changing market conditions to ensure profitability and business growth.
This episode is hosted by NHIC Chief Executive, Anna Scothern, and is joined by Paul Clifton, a Sales and Profit Coach, and Faisal Hussain, Chief Executive of DGCOS, HICS, and HIES.
Resources and useful links from the episode:
Windows Installer Sales Lab: https://windowinstallersaleslab.co.uk/
HIES Consumer Code: https://www.hiesscheme.org.uk/
Our sponsors – DGCOS the Double Glazing and Conservatory Ombudsman, HICS Consumer Protection and HIES Consumer Code:
https://www.hiesscheme.org.uk/
Sign up to the NHIC Newsletter: https://confirmsubscription.com/h/t/C6DC7614CCDAEE50
Doorstep Digests - free consumer guides on the NHIC website: https://nhic.org.uk/doorstep-digests
Visit the NHIC website: https://nhic.org.uk/
Thursday Jul 18, 2024
Thursday Jul 18, 2024
🏗🏘🏡 Welcome to the fourth episode in our special series of the NHIC podcast, brought to you in collaboration with HIES Consumer Code and DGCOS - The Double Glazing and Conservatory Ombudsman Scheme.
In this episode, we're discussing the latest changes to building regulations and how these impact businesses in the home improvement sector and consumers.
Joining us on the episode are two guests: Jon Vanstone, Chair of the competency scheme CERTAS and Faisal Hussain, Chief Executive at DGCOS - The Double Glazing and Conservatory Ombudsman Scheme.
After the Grenfell tragedy, changes were made to the Building Safety Act to improve how things work in the construction sector in the UK covering the entire built environment. We’ll discuss what these changes are, how they impact you and how to begin navigating through this changing landscape.
Resources and useful links from the episode:
CERTAS: https://www.certass.co.uk/
The Building Safety Act: https://www.gov.uk/guidance/the-building-safety-act
HIES Consumer Code: https://www.hiesscheme.org.uk/
Our sponsors – DGCOS the Double Glazing and Conservatory Ombudsman, HICS Consumer Protection and HIES Consumer Code:
https://www.hiesscheme.org.uk/
Sign up to the NHIC Newsletter: https://confirmsubscription.com/h/t/C6DC7614CCDAEE50
Doorstep Digests - free consumer guides on the NHIC website: https://nhic.org.uk/doorstep-digests
Visit the NHIC website: https://nhic.org.uk/
Thursday Jul 11, 2024
Thursday Jul 11, 2024
🏗🏘🏡 Welcome to the third episode in our special series of the NHIC podcast, brought to you in collaboration with HIES Consumer Code and DGCOS - The Double Glazing and Conservatory Ombudsman Scheme.
In this episode, we're exploring incentives and grants, what they are, how to find them and why they are important within the sector, for both businesses and consumers
We’ll look at
- Levers that the government can utilise to incentive behaviour change
- How incentives and grants can stimulate markets
- How they can stimulate and create innovation
- How they support consumers
Joining us on the episode are two guests: Stew Horne, Head of Policy at Energy Saving Trust, and Faisal Hussain, Chief Executive at HIES Consumer Code
Resources and useful links from the episode:
Energy Saving Trust: https://energysavingtrust.org.uk/
HIES Consumer Code: https://www.hiesscheme.org.uk/
Our sponsors – DGCOS the Double Glazing and Conservatory Ombudsman, HICS Consumer Protection and HIES Consumer Code:
https://www.hiesscheme.org.uk/
Sign up to the NHIC Newsletter: https://confirmsubscription.com/h/t/C6DC7614CCDAEE50
Doorstep Digests - free consumer guides on the NHIC website: https://nhic.org.uk/doorstep-digests
Visit the NHIC website: https://nhic.org.uk/
Thursday Jul 04, 2024
Thursday Jul 04, 2024
🏗🏘🏡 Welcome to the second episode of a special series of the NHIC podcast, brought to you in collaboration with HIES Consumer Code and DGCOS - The Double Glazing and Conservatory Ombudsman Scheme.
In this episode, we’re discussing selling and marketing in a sector that has been impacted by the cost-of-living crisis and consumers are looking for lower prices and are open to unregulated work for cash, which can lead to a drop in quality.
This can make it harder for professionals to succeed.
We're joined by Gemma McGougan from HIES Consumer Code, and Daniel Harrison and Rhys Jones from TrustMark. Together, we'll explore a range of topics crucial for small businesses and sole traders, from USPs to new technologies in our sector.
Resources and useful links from the episode:
HIES Consumer Code: https://www.hiesscheme.org.uk/
TrustMark website: https://www.trustmark.org.uk/scheme-provider
ChatGPT: https://chatgpt.com/auth/login
Sign up to the NHIC Newsletter: https://confirmsubscription.com/h/t/C6DC7614CCDAEE50
Our sponsors – DGCOS the Double Glazing and Conservatory Ombudsman and HIES Consumer Code:
https://www.hiesscheme.org.uk/
Visit the NHIC website: https://nhic.org.uk/
Free Doorstep Digests consumer guides on the NHIC website: https://nhic.org.uk/doorstep-digests
Thursday Jun 27, 2024
Thursday Jun 27, 2024
🏗🏘🏡 Welcome to the first episode of a special series of the NHIC podcast, brought to you in collaboration with HIES Consumer Code and DGCOS - The Double Glazing and Conservatory Ombudsman Scheme.
In this episode, we're shining a light on the solar industry, exploring the pivotal role of collaboration across the supply chain and beyond.
Joining us are two distinguished guests: Jonathon Moorhouse, Head of Business at HIES, and Jack White from Segen, the UK's leading renewables distributor.
In the solar sector, where technology and market demands evolve rapidly, collaboration isn't just beneficial; it's essential.
By working together, we can standardise practices, share knowledge, and drive innovation, ensuring that the industry grows sustainably and remains competitive.
Resources and useful links from the episode:
Free Doorstep Digests consumer guides on the NHIC website: https://nhic.org.uk/doorstep-digests
Segen website: https://www.segen.co.uk/
Sign up for the NHIC Newsletter: https://confirmsubscription.com/h/t/C6DC7614CCDAEE50
Our sponsors – DGCOS the Double Glazing and Conservatory Ombudsman and HIES Consumer Code:
https://www.hiesscheme.org.uk/
Visit the NHIC website: https://nhic.org.uk/
Monday Jun 24, 2024
Monday Jun 24, 2024
🏡💼 Our latest episode features Brian Green from Barbour ABI and in this episode, we delve into the trends and economic impacts on the UK home improvement sector.
🎧 Discover what's happening behind the scenes in the home improvement market. From economic downturns to surging demands, Brian provides an insightful analysis based on the Barbour ABI Home Improvement Report. Don’t miss out on expert insights that could shape your decisions in this ever-evolving industry! 📊
Barbour ABI will be launching the 2024 Home Improvement Report at InstallerSHOW 2024 on the 25th of June at the NEC, in Birmingham. Don’t miss this insightful report on the sector!
Resources and useful links from the episode:
The NHIC Door Step Digests: Free Consumer Guides on the NHIC website: https://nhic.org.uk/doorstep-digests/
Visit the Barbour ABI website: https://barbour-abi.com/
Sign up to the NHIC Newsletter: https://confirmsubscription.com/h/t/C6DC7614CCDAEE50
Our sponsors - CORGI Services, Recticel and EnviroVent:
https://www.recticelinsulation.com/en-gb/home
InstallerShow2024: https://www.installershow.com/
Visit the NHIC website: https://nhic.org.uk/
Thursday May 30, 2024
Thursday May 30, 2024
🏠 Did you know that the air inside your home can be more polluted than the air outside?
Clean Air Day is on the 20th of June 2024. Join us as we dive deep into the importance of maintaining good air quality in your living spaces.
In this episode, Anna Scothern is joined by Larry Soper from EnviroVent, who brings his expert insights on common issues like mould, condensation, and invisible pollutants.
Discover practical tips and innovative solutions to ensure your home is not just safe but a sanctuary for your health.
📅 Released just in time for Clean Air Day on June 20th, our latest episode is packed with advice, stories, and a look at the cutting-edge products from EnviroVent that are leading the way in air quality innovation.
Resources and useful links from the episode:
The NHIC Door Step Digests: Free Consumer Guides on the NHIC website: https://nhic.org.uk/doorstep-digests/
Visit the EnviroVent website: https://www.envirovent.com/
Clean Air Day 2024: https://www.actionforcleanair.org.uk/campaigns/clean-air-day
Sign up to the NHIC Newsletter: https://confirmsubscription.com/h/t/C6DC7614CCDAEE50
Our sponsors - CORGI Services, Recticel and EnviroVent:
https://www.recticelinsulation.com/en-gb/home
InstallerShow2024: https://www.installershow.com/
Visit the NHIC website: https://nhic.org.uk/
Tuesday Apr 30, 2024
Tuesday Apr 30, 2024
In this episode of the NHIC Podcast, we talk about the home of the future with NHIC member partner OVO Energy. OVO partners with NHIC Member CORGI Services Ltd to deliver top-quality home services through CORGI HomePlan.
OVO Energy describes itself as a collection of companies with a single vision: to power human progress with clean affordable energy for everyone. Stating that the climate crisis is humanity's greatest challenge and the OVO Group organisation are all working together to lower their collective carbon emissions to zero.
Alex Thwaites from OVO tells us about what inspires him to work in the domestic energy sector, a little bit more about OVO and why zero-carbon living is so important.
Resources and useful links from the episode:
Free Consumer Guides on the NHIC website: https://nhic.org.uk/consumer-guides/
CORGI HomePlan: https://corgihomeplan.co.uk/
Sign up to the NHIC Newsletter: https://confirmsubscription.com/h/t/C6DC7614CCDAEE50
Our sponsors - CORGI Services, Recticel and EnviroVent:
https://www.recticelinsulation.com/en-gb/home
InstallerShow2024: https://www.installershow.com/
Visit the NHIC website: https://nhic.org.uk/
Thursday Mar 28, 2024
Thursday Mar 28, 2024
In this episode welcome special guest, Jon Vanstone, Chair of the Competency, Compliance and Quality working group and Chair of the National Home Improvement Council.
Understanding the vital importance of competency, compliance and quality gives homeowners the knowledge they need to avoid legal costs and safety implications and tradespeople the understanding of risks involved with working outside of the regulated space and the benefits to both themselves and homeowners of working within the space.
🔍 In this episode, we discuss 👇
✅ The importance of the Competency, Compliance and Quality
✅ The risks to homeowners and housing stock
✅ Cost implications and legal dangers for homeowners
✅ The importance of Building Control and Competency Schemes as safety nets
✅ Impact of the Grenfell tragedy and changes being made
✅ How the NHIC is engaging homeowners and tradespeople
✅ Engaging with the younger generations
✅ Wider Industry impact
✅ Current trends and challenges
Resources and useful links from the episode:
Free Consumer Guides on the NHIC website: https://nhic.org.uk/consumer-guides/
A list of UK Competency Schemes: https://www.gov.uk/building-regulations-competent-person-schemes
Sign up to the NHIC Newsletter: https://confirmsubscription.com/h/t/C6DC7614CCDAEE50
Our sponsors - CORGI Services, Recticel and EnviroVent:
https://www.recticelinsulation.com/en-gb/home
InstallerShow2024: https://www.installershow.com/
Visit the NHIC website: https://nhic.org.uk/